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WE - Print

Streamlining the user experience for an E-commerce printing company

WePrint Hero

We-Print is a new printing company serving business clients across Australia. They partnered with us to build their e-commerce platform from scratch, with a mission to offer a seamless user experience that makes custom printing accessible to everyone.

We designed and built a fast, clean, and user-friendly platform that features a custom editor, optimized checkout, and smart e-commerce integrations, delivering measurable improvements in user satisfaction and conversion.

UI/UX Design

Frontend Development

Backend Development

E-commerce Integration

Intuitive Editor Experience

Simplicity with functionality, the redesigned editor reduces visual clutter while providing guidance at each step. With CMYK previews for better printing accuracy so that users don't get surprised when the colors are not as expected. Along with safe, bleed, and cut marks for better printing accuracy.

Performative E-Commerce Framework

We implemented MedusaJS as the e-commerce backend to provide a scalable, modular foundation

This allowed for deep customization, including:

  • Custom Australia Post shipping calculations
  • Automated email notifications for order progress
  • Smooth Stripe payment integration

Streamlined Checkout Process

The checkout flow was optimized to reduce friction and improve clarity. Key improvements included:

  • Fewer required steps
  • Clear progress indicators
  • Secure Stripe payments
  • Friendly, branded confirmation messaging

This redesign contributed to a 40% reduction in cart abandonment, based on user testing compared to competitor's flows.

Measurable Business Impact

Our solution delivered significant improvements across key performance indicators:

  • 75% reduction in user complaints about application responsiveness
  • 40% decrease in cart abandonment rates
  • Increased customer satisfaction compared to competitor offerings
  • Decreased processing and error rates in the production process by 70%